Customer Service & Help 1-866-477-4867
International Shipping
We can ship many of our products internationally via USPS Priority Mail & FedEx International however, many countries have restrictions in place that prevent us from shipping many (or all) of our products. In many countries, air guns are considered firearms and fall under firearm restrictions. It is up to you to know the laws in your country. Please check with your local authority to make sure the item is legal in your city/state/country.
We have provided the information below to answer questions you may have and to give you a better shopping experience. On this page you will find:
Please Note: If any country prohibits the importing of firearms, ammo or optics, we will not ship an air rifle, pistol, pellets or optics to that country. It will automatically be removed from your order.
Where We Ship
We get a lot of questions as to where we can ship our products, below you will find a list of countries that we can currently ship our products to. If you do not see your country in this list, there is a chance that we cannot ship our products to your country.
Returns Policy
Airgun Depot will accept returned products that have been damaged in shipment, have been incorrectly sent, were originally defective within the 30 days of receipt of your order, unless otherwise listed during purchase. Please note, shipping and handling fees are non-refundable and you will be responsible for paying to have the merchandise shipped back to our warehouse. However, you will receive full product refund under the circumstances listed above. Read our full return policy for more details.
Customs Information
Contact your customs agency to get the required import permits for the items you order.
If you order is confiscated by your customs agency, Airgun Depot LLC is not responsible for the loss, nor will we reimburse you for the cost of the impounded products or their shipping cost.
Additional Fees
There may be additional fees associated with importing and inland shipping. If the need arises, our customer service department will assist in any shipment claims or product returns. When these situations arise please call us first for assistance.
Payment Verification
We will also verify your payment information before your order ships to minimize fraud. Be sure and provide a valid telephone number where you can be reached for verification, along with the phone number your credit card issuer has on file for you.
More Information
To place an order with us outside of the United States, you must agree to the above terms.
*UK & Australia Customers
We have partnered with Bongo International to provide shipping options to United Kingdom & Australia and more payment options. Bongo offers UK & AU customers the ability to track your order all the way to your destination. By providing the total cost of an order, including duties, taxes and shipping costs, Bongo tells you exactly how much you’ll have to pay.
How to Checkout with Bongo
Once you have added products to your shopping Cart, choose the desired Country in the Shipping Address and a link will appear. Click the “Bongo Checkout” button and you will be securely redirected to Bongo International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.
Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.
NOTE: All UK & AU payment, shipping or return requests should be submitted to Bongo at Support@BongoUS.com
Thank you for your cooperation and your interest in our products!
We have provided the information below to answer questions you may have and to give you a better shopping experience. On this page you will find:
- Where Do We Ship
- Returns Policy
- Customs Information
- Additional Fees
- Payment Verification
- More Information
- UK & Australia Customers
Please Note: If any country prohibits the importing of firearms, ammo or optics, we will not ship an air rifle, pistol, pellets or optics to that country. It will automatically be removed from your order.
Where We Ship
We get a lot of questions as to where we can ship our products, below you will find a list of countries that we can currently ship our products to. If you do not see your country in this list, there is a chance that we cannot ship our products to your country.
|
American Samoa Antigua and Barbuda Argentina Aruba Australia* (Restrictions) Austria Bahamas Barbados Belgium Bermuda Brazil Canada (Restrictions) Cayman Islands Chile Denmark (Restrictions) Finland Greece Greenland Guam |
Guatemala Hungary Iceland India Israel (Restrictions) Italy Japan Kuwait Luxembourg Macau (License required) Malawi Mexico Monaco Netherlands Netherlands Antilles New Zealand Norfolk Island Norway |
Panama Philippines Poland Portugal Puerto Rico Samoa South Africa (License required) Spain Sweden Switzerland Taiwan United Arab Emirates United Kingdom* (Restrictions) United States US Minor Outlying Islands Virgin Islands (British) Virgin Islands (U.S.) and others! |
Returns Policy
Airgun Depot will accept returned products that have been damaged in shipment, have been incorrectly sent, were originally defective within the 30 days of receipt of your order, unless otherwise listed during purchase. Please note, shipping and handling fees are non-refundable and you will be responsible for paying to have the merchandise shipped back to our warehouse. However, you will receive full product refund under the circumstances listed above. Read our full return policy for more details.
Customs Information
Contact your customs agency to get the required import permits for the items you order.
If you order is confiscated by your customs agency, Airgun Depot LLC is not responsible for the loss, nor will we reimburse you for the cost of the impounded products or their shipping cost.
Additional Fees
There may be additional fees associated with importing and inland shipping. If the need arises, our customer service department will assist in any shipment claims or product returns. When these situations arise please call us first for assistance.
Payment Verification
We will also verify your payment information before your order ships to minimize fraud. Be sure and provide a valid telephone number where you can be reached for verification, along with the phone number your credit card issuer has on file for you.
More Information
To place an order with us outside of the United States, you must agree to the above terms.
*UK & Australia Customers
We have partnered with Bongo International to provide shipping options to United Kingdom & Australia and more payment options. Bongo offers UK & AU customers the ability to track your order all the way to your destination. By providing the total cost of an order, including duties, taxes and shipping costs, Bongo tells you exactly how much you’ll have to pay.How to Checkout with Bongo
Once you have added products to your shopping Cart, choose the desired Country in the Shipping Address and a link will appear. Click the “Bongo Checkout” button and you will be securely redirected to Bongo International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.
Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.
NOTE: All UK & AU payment, shipping or return requests should be submitted to Bongo at Support@BongoUS.com
Thank you for your cooperation and your interest in our products!
