Customer Service

• For Order Staus questions including tracking numbers use our Order Status System.
• For questions about your order or general product information, please email us.
• For RETURNS or EXCHANGES please use our RMA Form.
• For any other questions, please review our FAQ page. Many answers to your questions can be found there.

Safety

Airguns are designed for use by experienced shooters. Misuse or careless use may result in serious injury or death. May be dangerous up to 300 yards. FOR AGES 18 YEARS OR OLDER

Our High-powered airguns are recommended for use by those 18 years of age or older. Read all instructions before using. The purchaser and user should conform to all laws governing the use and ownership of airguns in their local area.

• We cannot and WILL NOT sell to minors.
• All airsoft guns must be shipped with a 1/4" blazing orange tip, no exceptions.
• All packages containing airguns will ship Adult Signature Required (Packages containing airguns and airsoft guns must be received by persons 21 years or older).
• It's up to YOU to know the laws in your state, county and city and to fully comply with them. The following are examples of some state and local restrictions governing airguns and airsoft guns: Airguns are restricted in: New York City, NY, its boroughs (Zip Codes 100xx-104xx and 111-114xx, 116xx), New Jersey, Michigan (certain products restricted but not all), Chicago IL and Washington DC. We cannot ship co2 or blank ammo to Puerto Rico, Guam, Alaska, Hawaii, overseas, or anywhere requiring air shipment.
• See our Airgun Safety and Policy pages for more information.

Shipping

• FREE SHIPPING - We cover the cost of shipping on all orders of $199 or more to destinations within the continental US (lower 48 states). Enter SHIPFREE in the coupon box at checkout.
• Your package may be shipped by either Fedex or UPS, depending on which warehouse ships your order.
• You may be contacted if the Bill To/Ship To address are different on your order.
• Most orders leave our warehouse within 24 hours.
• All packages containing airguns will ship Adult Signature Required (Packages containing airguns and airsoft guns must be received by persons 21 years or older).
• It's up to YOU to know the laws in your state, county and city and to fully comply with them. The following are examples of some state and local restrictions governing airguns and airsoft guns: Airguns are restricted in: New York City, NY, its boroughs (Zip Codes 100xx-104xx and 111-114xx, 116xx), New Jersey, Michigan (certain products restricted but not all), Chicago IL and Washington DC.
• We cannot ship co2 or blank ammo to Puerto Rico, Guam, Alaska, Hawaii, overseas, or anywhere requiring air shipment.

Ground Transit Map