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Contact Us

Check Your Order Status

For order status questions including tracking number requests, please use the order status system. If you still have order status questions, email us at [email protected].


Physical Address

Customer Pick Up: We do not have a retail store at our location and due to COVID-19, we are currently unable to offer will call / order pick up onsite for customer orders.

Airgun Depot
12453 S 265 W Suite F
Draper, UT 84020
USA


For a faster response, please include the following in your email or when you call:
  • Full name used when your order was placed.
  • Order number (found in the subject line of your confirmation email)
  • Email address used when your order was placed.

Most inquiries are answered within the same business day (usually within 1 or 2 hours), but please allow us a 24 hour turn around time.



Have a Problem? We Want to Help

We're sorry that there is a problem with your order. Please follow the guidelines below and we will happily work with you until your problem is solved. Please note:

  • Your patience is appreciated as we work with you to solve the issue. We try our best to be mistake-free, unfortunately, sometimes mistakes occur. The use of vulgar language is inappropriate. An email containing vulgar language is deleted and response will not be given under these circumstances.
  • Our company focuses on providing the best customer service available. You can expect your issue to be handled in a personal manner by customer service representatives who take pride in their jobs and would like to help you within the restrictions and limits of our company. Our customer service reps will treat customers with respect and they expect the same treatment. They are allowed to warn the customer and to disconnect phone calls which involve insults. If you feel the rep you are working with is unable to solve the issue, please ask to speak with his/her supervisor. We know mistakes can be frustrating. We place a high priority on customer care, and will work with you until your issue is resolved.

If you have a problem, call us at 1-866-477-4867 or email us at

Common Inqueries

  • For Order Status questions & tracking numbers use our Order Status System.
  • For returns or exchanges, please use our RMA Form.
  • For product inquries, email us at .
  • For a price quote, email us at .