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Please note: due to higher-than-normal order volumes, we are experiencing delays in order fulfillment

Returns

ATTENTION: All returns will be placed in quarantine for 48 hours before being received and processed, resulting in a short delay in processing your return. We believe this is the safest way for us to continue allowing returns at this time out of concern for the safety of our staff. Your patience is appreciated during this time.

You may return most items in new condition (unused) along with its original packaging and any accessories for a full product refund within 30 days of receiving your order. Simply fill out the form below to request a return or exchange. Once one of our team members reviews your request they will email you back with an RMA #.

We want your shopping experience at Airgun Depot to be exceptional. We stand behind the products we sell and keep our returns process simple. If you're not satisfied with your order, you may return most items* within 30 days of receiving your order to receive a credit, replacement or refund. We encourage our customers to inspect the contents of the package(s) and test the products right away to ensure plenty of time to take advantage of our 30-day money back guarantee. Please fill out the form below to request a return.

Free Return Shipping

Airgun Depot will pay for the shipping fee associated with authorized domestic returns (within the 30 day guarantee period) on merchandise that is defective or arrived damaged in shipping. Please note that any original shipping charges are non-refundable. Please follow these 3 easy steps to return a product:
Step 1:Fill out the RMA Request Form (below). We will issue you a RMA# (Return Merchandise Authorization number) once the authorization is approved. Write the RMA# on the outside of the shipping box.
Step 2:Pack up the product(s) to be returned. Please return all products in their original packaging.
Step 3:Drop off the package at the nearest UPS location. You can call UPS for drop off locations at 1-800-742-5877 or you can visit UPS online at UPS.com. That's it!
If you have any questions, please call 1-866-477-4867. Thank you for shopping at Airgun Depot.

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* If you change your mind about your received order, you may ship any item in new condition along with the original packaging and accessories back for a full refund of the product. Products not returned in the original packing may be subject to a 20% restocking fee. Products showing signs of user neglect may not be refunded or exchanged. Break barrel air rifles with barrels that are bent upward cannot be returned. The following brands are not covered under our 30 day warranty policy and all returns and repairs must be done through the distributor or manufacturer: Echo 1 USA, Caspian Arms WE, ICS, Olympic Arms, Special Weapons and TSD Tactical/Sport Airsoft, Webley & Scott Airguns.