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Returns

We want your shopping experience at Airgun Depot to be exceptional. We stand behind the products we sell and keep our returns process simple. If you're not satisfied with your order, you may return most items* within 60 days of receiving your order to receive a replacement or refund.

You may return defective items, along with the original packaging and any accessories for a full refund (including shipping) within 60 days of receiving your order. Items sent to the manufacturer for warranty repair are not eligible for return to Airgun Depot.

Items opened and returned as unwanted (buyer's remorse) but in new condition, along with the original packaging and any accessories, are subject to a 20% restocking fee - shipping is also non-refundable.

To request a return, simply log into your account, select the item you wish to return, and click the "return" link to start the return process.

Return Shipping

Airgun Depot will provide a return shipping label for approved domestic returns (within the 60 day return period) on merchandise that is defective or arrived damaged in shipping. Please note that any other shipping charges are non-refundable.

Current FedEx policies prevent us from providing return shipping labels to international customers. If you have an eligible return, please email us ([email protected]) a valid receipt of the charges, and we will refund your return shipping charges. We reserve the right to review or deny any refund shipping charges.

Follow these 3 easy steps to return a product:

Step 1:Log into your customer account, and select the item you want to return. Orders eligible for return will show the 'Return or replace item(s)' link.
Step 2:Pack up the product(s) to be returned. Please return all products in their original packaging. Write the RMA# on the outside of the shipping box.
Step 3:Drop off the package at the nearest FedEx location. That's it! We'll send you an email when the items are returned to our warehouse.

If you have any questions, please email [email protected] or use our chat feature for immediate assistance. Thank you for choosing Airgun Depot!

* If you change your mind about your order, you may ship any item in new condition along with the original packaging and accessories back for a full refund of the product. Products not returned in the original packaging or otherwise opened are subject to a 20% restocking fee. Products returned as no longer wanted (buyer's remorse) are subject to a minimum 20% restocking fee. Products showing signs of user neglect may not be refunded or exchanged. Break barrel air rifles with barrels that are bent upward cannot be returned. The following brands are not covered under our 60 day warranty policy and all returns and repairs must be done through the distributor or manufacturer: Echo 1 USA, Caspian Arms WE, ICS, Olympic Arms, Special Weapons and TSD Tactical/Sport Airsoft, Webley & Scott Airguns.